Membership Categories
  • 1

    Full Membership.

    The Institute of Strategic Customer Service and Trade Management of Nigeria organises induction programme for all incoming members..

  • 2

    Fellow Membership

    To qualify for this grade, the individual must be a graduate of ten (10) years and above.

  • 3


    Corporate membership is meant for Organisations, Firms and Companies that are mostly involved in active customer service, Trade dealings and all forms of business transactions.


Membership is opened to individuals or persons in either public or private establishment who desire to acquire winning strategy skills for profitable trading and excellent customer service delivery. Membership of the institute is categorise into the following grades;



This grade of membership is meant for graduates with little or no experience in active Customer Service and Trade related activities. Individuals with one to three years Post NYSC exercise falls in to this category.


Entry requirements
- Prospective member should be a graduate of not less than four years.
- Individuals for this category should be a manager with not less than three (3) years’ work experience.
- Member of other professional bodies such as ICAN,CIBN,NIM,ANAN,ACCA,CIPM,etc.
- Must be of good behaviour and integrity.

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